The hard part is over! Just a couple more things.
Remember, documents not received or completed incorrectly will delay your order.
In rare cases, you may owe additional fees. If you owe anything, we will contact you. You can Pay securely through our website.
Completing Forms
Your checklist are custom-made for your order. The items listed on your checklist represent everything we need to complete your order. We cannot proceed without everything on the checklist.
Your forms are prefilled with your information. In most cases, all you will need to do is sign. Please verify the pre-filled information for accuracy.
DO NOT CROSS ANYTHING OUT. If a mistake is found or made on a form, contact us for a new copy.
Uploading Documents
Documents must be uploaded using our Document Upload Portal that you logged into after placing your order.
Mailing Documents
If any documents need to be mailed to us (typically the ownership doc/title), we’ll review what you’ve uploaded first, then email you a pre-paid shipping label.
When you are ready to mail, you can use any sized envelope for shipping. Drop off the envelope at any UPS store, CVS, Staples, UPS drop box, or any location shown here. Allow 2 days for us to receive your documents via UPS.
If you don't want to use our label, mail to the address listed on the shipping label. If you are providing your own shipping label, we highly recommend sending it with tracking and emailing us the tracking number to prevent it from being lost.
Once we receive your forms, we will contact you within 1 business day. You can reference the tracking number provided on your shipping label at any point to see if we have received your documents.
Next Steps
Sit back, relax, and we’ll take it from here! Once you have submitted all of your documents, our customer service team will reach out if we have any additional questions or needs regarding your order.
We will email you with a status update once we have received your documents. We will email you again once we have processed your paperwork and sent it to the DMV.
The timeframe for completing your order will vary based on the state and process, the proof of ownership provided, and the complexity of your situation. If there are any delays, we will contact you.
That’s all for now!🎉
If you have any questions, check out this informational video and feel free to reach out to our Customer Service team for extra help:
Phone: 800-994-7513
Email: csr@support.dirtlegal.com
Follow the button below to start this guide over from the beginning.